This week someone sent me an email that contained a number of familiar company logos and with each one asked a question like …
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| Do you see the arrow between the “E” and “x” (in white)? | Do you see the “31″ embedded in the “BR”? Thirty-one-derful flavors! |
So I readily admit that I didn’t. In fact I failed the test completely with ALL of the logos. It’s interesting and it immediately led me to wonder how the ways in which we choose to see things can impact our success? How willing are we to consider another view that might lead to a different action or reaction?
When working with clients in the workplace … both individually and as a team … I very often encounter situations and people who are solidly entrenched in one way and only one way to view a situation or a person. How they move forward or relate to it is shaped by the way that they see and interpret whatever the situation may be. This is not saying that the perspective they have is wrong. However, there is a good possibility that the view held has the ability to limit the we see it and the actions we take … right or wrong.
Here are some situations that are all too common to which you, as I, can relate.
- Scenario 1. Walking into the office in the morning you greet another co-worker with an energetic ‘good morning’. What you get in return is a grunt,
unintelligible mumbled words or nothing. How do you see this? 1) You walk away shaking your head just knowing that this person is a loser, downer or just rude. 2) You wonder what you could have done or said to get such a response. 3) You imagine that they are having a bad morning and think nothing more about it.
- Whatever way you interpret this is going to impact the way your move forward as related to this person. And whether you are right or wrong, other interactions you have with them are going to be colored by your experience and interpretation of it.
- Scenario 2. You’re in a meeting with your department or team and one person wants to dominate the discussion and influence the decisions to be made
by taking control in an irritating way. How can you see this? 1) You always see this person acting as they often do … in a controlling way and just stop listening which also stops your participation. 2) You are so turned off by the delivery that you turn off the entire message because you resent the person and their approach. 3) Although you find the delivery to be lacking, you are able to hear the message, and thus, can remain involved in the decision making process.
- The way in which you react will bring one of two results. One is going to be self-serving as it reinforces your own feelings toward the individual. Another is going to be company-serving as you are still able to move forward in accomplishing the task at hand. How you ultimately choose to respond is going to potentially influence outcomes and, personally, your sense of job accomplishment and success.
- Scenario 3. In a group meeting, management has gathered everyone together to allow him or her to announce a new initiative, change or goal. The message is delivered very nicely with kind words however, also very unclearly. The few questions that are asked reflect the lack of clarity and the amount
of confusion within the group. How do you see this? 1) You tune out because this lack of clarity is typical when the boss talks. 2) You listen convinced that here comes another idea or plan that will never happen and see it as a waste of time. 3) You volunteer to the group that you are confused as to the message and ask for clarification in specific terms and get it … for just asking.So are you a team player … or not?
- Losing focus as to the purpose of the meeting and allowing ourselves to react to an individual and use that as justification for becoming less than a fully committed player can ultimately backfire on us individually and certainly on the company. This seems clearly worth consideration prior to going with ones’ initial reaction.
When we dig into a perspective that is based upon our initial gut reactions and assumptions, we may be absolutely right. However, there is also the likelihood 
that allowing ourselves to do that without a willingness to take a moment to consider other perspectives, we risk moving forward in ways that are detrimental to our job responsibilities and jeopardize both relationship and personal success. We can then find ourselves up the wrong creek and that has no redeeming value. Try it at the next opportunity. You may just like it and find it serves you well.
Would like to see the other logos deserving a second look? Just send me an email indicating ‘logos’
Mike Dorman
[email protected]
The millennials (36 and younger) believe that their approach which includes using all the latest and greatest technological innovations is the best. They believe they account for faster progress and much greater efficiencies with better outcomes. On the other hand, the more senior members of the team be them Generation Xers (ages 37-52) or Baby Boomers (over 52), think the ways in which they have been successful is just fine and that newer and faster does not translate to better. Left unaddressed this dichotomy serves to create dissention among the ranks. This definitely works against the very efficiencies and success that all profess to want and frankly, that the company strives and needs to achieve.
that every time you say something negative to yourself, like ‘I can’t cope with this change’, or ‘I’m no good with change’, you are making an affirmation to yourself. Say it enough times and it will turn into a belief. Henry Ford said it perfectly. “Whether you think you can or think you can’t, you’re right!’ It’s our choice as to how we want to face the day and important that we realize that.
Today, with a healthier business environment, employees are faced with tremendous opportunities to advance … if that’s one’s desire. And if it is, the ‘question remains … whose job is it to make this happen? It’s a question that has been contemplated for decades. In coaching individuals within many types of companies, the answers I hear fall into 
two distinct groups of people. It’s either viewed as ‘their’ job or ‘mine’. Allow me to explain.
accepts and takes on the responsibility of making their success happen. So what does this mean? In addition to performing well in their work, the ‘job is mine’ individual devotes effort and time to:
easons, or the wind, but you can change yourself.
that you oversee coming to understand what motivates them, things they like and dislike about the work, can prove to be invaluable to the team for it allows them to be used in their areas of strength and expertise.
individual responsibility to maintain the effort through the duration of the work intended to be accomplished. As time moves forward, team members will come to a place of increased trust as well as a willingness to support others as they can. They will understand that their individual job is to be an interested and involved member of the team and anything less is to jeopardize the degree of success that can be achieved. 
the job at hand done. And you know what? They might just be right if getting the work done’ is all they’re after. However, if doing the work and achieving the highest level of success with maximum results is the true goal of the organization and the team, then taking the time to create team comradery, respect and trust is the foundation on which success can realistically be built and anticipated.
surprise, many choose to ignore or tolerate it rather than confront it. The thought is that by trying to ignore it … aka sweeping it under the carpet … it may go away and yet all too often it just doesn’t. The conflict that remains unaddressed is the start of the path that can lead to an all-consuming situation that ultimately can lead us to leave the job we otherwise love as our choice or another person’s. Eventually, it’s the mound created by what’s swept under the carpet that causes us to trip and fall and that simply can hurt … a lot.
You want to be listened to and heard just as the others do. It becomes an exercise in self-management as you set out to demonstrate your ability and willingness to listen and hear … the exact things that you want for yourself when presenting your thoughts. As listener, your job is to be intent on understanding another’s view and/or ideas rather thinking of your response to what is being said.
It’s all about moving forward and what reaching this new understanding enables you and other to do in terms of continuing down a positive path. No hesitance to dance around the progress made!
Granted … it is often attractive and easier to sweep something aside that’s bothersome as ‘no big deal’ in the scheme of things. And while we don’t look to make mountains out of mole hills, when we continue to rationalize something as being ‘not that important’ we can suddenly awaken to the reality that we have many unaddressed issues that have overtaken the positives of the work we do and the job we have. From my standpoint, I have yet to derive something positive from using the broom as it’s at best, only a temporary fix that can come to haunt us.