Attracting and retaining customers has forever been the drive and the key goal for business of any type. And as the goal it has often presented challenges that have been created by various circumstances not always in the control of the organizations. This has definitely been the situation of the past 2+ years. Now, in Read More
The Risks Of Acting Solely On the Basis of Our Assumptions
Regardless of type or size of an organization, one challenge that has permeated most, at all levels, is the tendency and willingness of people to move forward on a project, in their overall job or simply general conversation based on what they understood. We often just assume that we ‘get it’ and don’t need to Read More
The COVID Fallout ~ an Increased Tendency to Throw Others Under the Bus
The issue of throwing someone or being thrown under the bus is not new especially in a business environment. It is a subject I have addressed in years past via an e-book written on this very subject. And yet, during the past two years we have been living and working in a world heavily impacted Read More
The Courage to Look Regret in the Eye
A week ago, much of the world had the chance to witness someone act in a way that brought about very real and heartfelt backlash. People willingly and openly expressed varying opinions as to what was right or wrong. And very unfortunately, this became what is and probably will continue to be a lasting memory Read More
The Redefinition of Effective Leadership in a Post-Pandemic World
For the past two years and unfortunately going into year 3, so many aspects of our lives have been unraveled and turned upside down. In many ways we have found ourselves transported into a very unfamiliar world. Ways that we did things successfully just don’t work and we have all been forced to find our Read More
